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FAQ's

  • What ages is Move & Groove designed for?
    We are designed for kids ages 0-8 years old with a special infant section for babies 0-24 months old.
  • Can I bring food or drinks into the facility?
    Absolutely! You are welcome to bring your own food & drinks. We will have snacks and drinks available for purchase too.
  • Are strollers allowed inside?
    Yes!
  • Do I need to make a reservation for open play?
    Reservations aren’t required but are recommended during busy times. You can easily book a spot through our app or website.
  • Does my child need socks?
    Yes, grippy socks are required for all children in the play area for hygiene and safety. If you forget, socks are available for purchase at our front desk.
  • How long is an open play session?
    Open play sessions are 2 hours long.
  • Will you have seating for parents/caregivers?
    Yes, we have comfortable seating areas where parents and caregivers can relax while their children play. Parents and caregivers are welcome to join their children on the play floor as long as socks are worn.
  • Do infants require a play pass?
    Yes, any infant or child that is on our play floor will need to purchase a play pass or membership. We have a special section for infants 0-24 months old to play in that has specially designed equipment to help them build gross motor skills and meet milestones.
  • What do you have for infants?
    We have a special area designed for infants 0-24 months old with equipment specifically to help with gross motor development and to help encourage milestones.
  • Can I share my 10 visit pack with siblings & friend? ?
    Absolutely! For example, if you have 2 kids, you can bring them both to open play 5 times for a total of 10 visits used.
  • Do the visits expire?
    Yes, any unused visits expire after 6 months. If you purchased a 10 visit pass during our Pre-Launch Sale, they will expire 6 months from our official opening date.
  • How many times can we come in during the month?
    You get unlimited open play sessions with our memberships!
  • Are there special benefits for members?
    Yes! Our memberships come with a 10% discount on birthday parties, special events, and snack items.
  • Will you be open to the public during parties?
    No, Move & Groove is not open to the public during parties. We only book one party per time slot, so you and your guests will have exclusive access to the entire facility. This ensures a private, stress-free celebration where you can enjoy the space all to yourselves!
  • How many kids are included in the birthday party package?
    15 kids are included. You're able to add additional kids for $15/ each.
  • How long are parties?
    Parties are 2 hours long with an additional 30 minutes for set up and 15 minutes for tear down.
  • How early can I arrive to set up for my party?
    30 minutes before your party's start time.
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